Location : Adagio Premium The Palm (Opening soon), Dubai, United Arab Emirates
Category : Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing

Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system

Your experience and skills include:
Guest focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English; additional languages are a plus

Your team and working environment:
The Adagio premium range offers luxury aparthotels, located in the heart of strategic cities, for demanding customers in search of quality and aesthetics. Spacious, refined and highly equipped apartments easily meet the needs of freedom.