17 Jan 2021

Full-Time Guest Service Agent At Desert Islands Resort & Spa by Anantara, Abu Dhabi

Desert Islands Resort & Spa by Anantara, Abu Dhabi – Posted by TBS-Admin صير بني ياس, الغربية, United Arab Emirates

Job Description

Eastern Mangroves Hotel & Spa by Anantara Abu Dhabi

Guest Service Agent At Desert Islands Resort & Spa by Anantara, Abu Dhabi

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

  • To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
  • To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
  • To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
  • Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
  • To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
  • To develop a close and harmonious working relationship with all hotel departments.
  • To attend hotel events, daily shift briefings and training to improve professional skills.

Preferably with 1 to 2years experience in the same position

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Job Types: Full-Time.


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