26 Feb 2021

Full-Time Vacancy For Deputy Boutique Manager At Cartier

Cartier – Posted by TBS-Admin Abu Dhabi, Abu Dhabi, United Arab Emirates

Job Description

Reference Code: 29340

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

MAIN PURPOSE
As an Ambassador of the Maison, he/she efficiently assists the Boutique Manager/Director to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.

KEY RESPONSIBILITIES

1.Team Management & People Development

  • Under the supervision of the Boutique Manager, designs the optimum organization, recruits the right profiles and ensures proactively talent pipeline in his/her boutique. Drives performance and compensation management, ensures people development (career committees, mid-year discussions, training & development plans), motivates and reinforces engagement
  • Is responsible for of the integration and training of new comers
  • Ensures the day-to-day management, training, coaching and motivation of the boutique team
  • Ensures the day-to-day management of the Care Service team

2. Boutique Performance Management

  • Assists the Boutique Manager to make a diagnosis based on a solid performance analysis, review of competencies and environment to define action plans to achieve Maison, boutique and category sales targets
  • Leads the implementation and monitoring of the action plans
  • Assists the Boutique Manager to optimize boutique performance and profitability, notably through the breakdown of all boutique targets into monthly, daily and individual targets
  • Assists the Boutique Manager to monitor the boutique KPIs

3. Boutique Operations & Administration

  • Is responsible for the back office and administration of the boutique
  • Ensures the execution and delivery in time of all boutique reports
  • Oversees the boutique expenses
  • Implements group, Maison and boutique policies, procedures and guidelines

4. Client Relationship & Portfolio Development

  • Assists the Boutique Manager to ensure a unique and highly professional client service within the boutique
  • Assists the Boutique Manager to implement and monitor the ROI on CRM programs and actions
  • Acts as an Ambassador of the Maison and supports the Boutique Manager to build direct contact with VIPs

LOCATION: United Arab Emirates

As an Ambassador of the Maison, he/she efficiently assists the Boutique Manager/Director to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.

KEY SKILLS

  • Management and leadership skills
  • Business acumen
  • Strategic thinking
  • Client intelligence
  • Excellent representation skills
  • Structured and organized

HOW TO APPLY

Apply To Cartier Website

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Job Types: Full-Time.

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